Dear Michael, With you as our agent, selling our home proved to be a real success. You were instrumental in exceeding our sales expectations. The whole process from open house to escrow closure followed through seamlessly and successfully as a result of your commitment. I was originally recommended to you by a selling neighbor, and now I find myself recommending your services to others when the subject of real estate comes up. Best of luck to you — Glenn and Ellen Haugen, Los Angeles, CA